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  • When will I receive my order? Most orders ship within 1-2 business days. You should receive your order within 14 days of purchase.
  • What do I do if I never received my order? In the unfortunate event that you did not receive your order after 14 days, please send an email to with the subject "Lost Order", and we will work diligently to help fix this issue. 
  • What do I do if I received a defective order? Easy Peasy, If it is within 30 days of your purchase just send us an inquiry that you would like to exchange your item and we will gladly help.
  • Where are you located? Blue Ivy is proudly located in Saint John's Florida.
  • How is the product made? Products are made from a variety of quality materials such as cotton, polyester, chiffon, spandex, rayon, and more. 
  • How do I make sure I order the right size? Be sure to look at all the images posted for the product. There is generally a size chart posted there.
  • Do you ship to Alaska and Hawaii and what are the rates? We sure do! Shipping charges are the same as the lower 48!